Effective Date: November 2025
Welcome to Isabela Rosa Photography ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.isabelarosaphotography.com (the "Site") or use our services.
By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.
We collect personal information that you voluntarily provide to us when you:
Fill out inquiry or booking forms
Sign up for our email newsletter
Create an account or client portal
Make a payment
Contact us via email, phone, or contact forms
Provide information for service delivery (wedding details, event information, etc.)
Types of personal information we may collect include:
Full name
Email address
Phone number
Mailing address
Wedding/event details (date, location, venue, guest count, etc.)
Payment information (processed securely through third-party payment processors)
Wedding party information
Photos you upload or share with us
Any other information you choose to provide
When you visit our Site, we automatically collect certain information about your device and browsing activity, including:
IP address
Browser type and version
Device type (desktop, mobile, tablet)
Operating system
Pages you visit and time spent on pages
Referring website
Date and time of your visit
Cookies and similar tracking technologies (see Section 5 below)
We may receive information about you from third-party platforms or services you use to interact with us, such as:
Social media platforms (if you interact with our social media pages)
Referral sources (if someone refers you to our services)
We use the information we collect for the following purposes:
Schedule and coordinate photography sessions and events
Communicate with you about your booking, event details, and service delivery
Create and send contracts, invoices, and receipts
Deliver your photos through online galleries
Respond to your inquiries and provide customer support
Process payments securely through our third-party payment processor (Stripe)
Send payment confirmations and receipts
Manage refunds (if applicable)
Analyze website usage and improve Site functionality
Understand client preferences and needs
Develop new services and features
Conduct internal research and analytics
Send you promotional emails, newsletters, and updates about our services (you may opt out at any time)
Share our work on our website, portfolio, social media, and marketing materials (subject to the usage rights outlined in your service agreement)
Respond to reviews or testimonials you provide
Comply with legal obligations and regulations
Protect our rights and property
Prevent fraud or unauthorized activity
Enforce our Terms of Service and other agreements
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
We work with trusted third-party service providers who help us operate our business. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Our service providers include:
GoHighLevel (GHL): CRM and client management platform for managing bookings, communications, and workflows
Stripe: Payment processing for secure transactions
Google Workspace: Email and cloud storage for business operations
Google Analytics: Website analytics to understand visitor behavior and improve our Site
We may disclose your information if required to do so by law or in response to:
A court order, subpoena, or other legal process
A request from law enforcement or government authorities
Protection of our legal rights or the safety of others
If our business is sold, merged, or acquired, your information may be transferred to the new owner as part of that transaction. We will notify you of any such change and how it affects your information.
We may share your information with third parties when you give us explicit permission to do so.
Cookies are small text files stored on your device when you visit our Site. They help us recognize your device and remember your preferences.
We use cookies and similar tracking technologies to:
Remember your preferences and settings
Analyze Site traffic and usage patterns (via Google Analytics)
Improve Site functionality and user experience
Deliver relevant content and advertisements
Essential Cookies: Necessary for the Site to function properly
Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track your activity to deliver relevant advertisements (if applicable)
You can control and manage cookies through your browser settings. Most browsers allow you to:
Block all cookies
Accept only certain cookies
Delete cookies after you close your browser
Please note that disabling cookies may affect your experience on our Site and limit certain features.
To learn more about cookies and how to manage them, visit: www.allaboutcookies.org
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.
Our security measures include:
Secure Socket Layer (SSL) encryption for data transmission
Secure cloud storage with access controls
Third-party payment processing through PCI-compliant providers (Stripe)
Regular security assessments and updates
Limited access to personal information by authorized personnel only
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
You may request that we delete your personal information, subject to certain legal exceptions (e.g., if we need to retain it for legal compliance or contract fulfillment).
You can opt out of receiving promotional emails from us at any time by:
Clicking the "unsubscribe" link in any marketing email
Contacting us at [INSERT EMAIL]
Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your bookings and services.
You may request a copy of your personal information in a portable format.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (we do not sell personal information)
To exercise these rights, please contact us at [INSERT EMAIL].
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
The right to access, correct, or delete your personal information
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time
To exercise these rights, please contact us at [INSERT EMAIL].
Our Site may contain links to third-party websites (e.g., social media platforms, vendor websites, or online galleries). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may vary depending on:
The type of information collected
The nature of our relationship with you
Legal, contractual, or regulatory requirements
After the retention period expires, we will securely delete or anonymize your information.
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. By using our Site or services, you consent to the transfer of your information to the United States.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Posting the updated Privacy Policy on our Site with a new "Effective Date"
Sending you an email notification (if you have provided your email address)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Isabela Rosa Photography
Email: [email protected]
Phone: (978) 493-2887